Account & data deletion
Delete your PebPop account and data
You can request deletion of your PebPop account and associated personal data by email. You do not need to install the app or sign in to submit a request.
Request account deletion support@dreamrender.netHow to submit your request
- Email support@dreamrender.net with the subject PebPop Account Deletion Request.
- Include the email address or user ID associated with your PebPop account and say that you want your account and associated personal data deleted. If possible, send the request from your account's email address.
- We may ask you to verify ownership before processing the request to protect your account from unauthorized deletion. Never send your password or verification codes.
If the button does not open an email app, copy the address above and send your request using your preferred email service.
What will be deleted
Account deletion removes your PebPop account and associated personal information, including your profile, generation history, and uploaded records, except for the limited records described below.
Limited records we may retain
We may retain limited records where required for legal, security, fraud-prevention, or dispute purposes. These records are isolated from ordinary product use and deleted when the applicable reason ends. Deleted information may persist temporarily in restricted backups before scheduled deletion or de-identification. See our Privacy Policy for more information.
Processing your request
Requests may require account-ownership verification. Contact the same support email for the status of your request or information about retention that applies to your account.
- Account deletion is permanent and cannot be undone.
- Unused credits and unexpired benefits expire when the account is closed, unless purchase terms or applicable law provide otherwise.
- Deleting your account does not cancel an App Store or Google Play subscription. Cancel it separately through the store that bills you: Google Play > Payments & subscriptions > Subscriptions, or iOS Settings > your name > Subscriptions.